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Privacy Policy

Effective on September 15, 2012

This privacy statement describes how TheBookStores.net VIAMEN Ltd collects and uses the personal information you provide on our Web site: thebookstores.net. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

TheBookStores.net VIAMEN Ltd has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at support@thebookstores.net. If you are not satisfied with our response you can contactTRUSTe here.

The TRUSTe program covers only information that is collected through this Web site, and does not cover information that may be collected through software downloaded from the site.

 

Collection and Use of Personal Information

We collect the following personal information from you:

         Contact Information such as name, email address, mailing address, phone number

         Billing Information such as credit card number, and billing address

         Financial Information such as bank or brokerage account numbers, types of investments

         Social Security Number

         Driver's License Number

         Unique Identifiers such as user name, account number, password

         Preferences Information you provide such as product or content interests, or communication or marketing preferences

         Usage activity about how you interact with us such as purchase history, what content you viewed, and which areas of our site you visited.

         Health or Medical Information such as prescription information

We also collect the following information from you:

         Information about your business such as company name, company size, business type

         Demographic information such as household income, age, education, gender, interests, and zip code

As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

We use this information to:

         Fulfill your order

         Send you an order confirmation

         Assess your needs to determine suitable products or services

         Send you requested product or service information

         Send product updates or warranty information

         Respond to customer service requests

         Administer your account

         Send you a newsletter

         Send you marketing communications

         Administer contests and sweepstakes you entered, and notify you if you won

         Improve our Web site and marketing efforts

         Conduct research and analysis

         Provide the financial services you requested

         Respond to your questions and concerns

         Display content based upon your interests

         Send you a catalog

         Facilitate your transactions with other users

         Enable you to post your resume, search job postings, and contact or be contacted by prospective employers

         List you in our member directory made available only to other members

         List you in our publicly accessible member directory. If you do not want to be listed in our directory contact us at support@thebookstores.net

Choice/Opt-Out

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at support@thebookstores.net.

Social Networks

We enable you to create a profile, and share information such as messages, photos, and videos with others within your network. We cannot control the actions of others with whom you may choose to share your pages and information. Also we cannot guarantee that the content you post on our site will not be viewed by others outside your network.

Information Obtained from Third Parties

We obtain address information about you from third party sources, such as the US Postal Service, to verify your address so we can properly ship your order to you and to prevent fraud.

We purchase marketing data about our customers from third parties and combine it with information we already have about you, to create more tailored advertising and products.

We obtain credit information about you from an outside credit reporting agency to help us with customer authentication and credit-related decisions.

If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us.

You can import contacts from your Outlook or other email account address book for the purpose of inviting your contacts to become a member of our site. We collect the username and password for the email account you wish to import your contacts from.

 

Disclosure to Third Parties

We will share your information with third parties only in the ways that are described in this privacy statement.

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may disclose your personal information

         as required by law, such as to comply with a subpoena, or similar legal process

         when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,

         if TheBookStores.net VIAMEN Ltd is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,

         to any other third party with your prior consent to do so.

We share your personal information with other companies so that they can market their products or services to you. If you do not want us to share your personal information with these companies, contact us atsupport@thebookstores.net.

We make your contact information available to other users involved in the sale or purchase of items listed on this site to complete the sale transaction.

GoogleCheckout

If you choose to use GoogleCheckout to finalize and pay for your order, you will provide your credit card number directly to GoogleCheckout. Google's privacy policy will apply to the information you provide on the GoogleCheckout Web site.

PayPal

If you choose to use PayPal to finalize and pay for your order, you will provide your credit card number, directly to PayPal. PayPal's privacy policy will apply to the information you provide on the PayPal Web site.

Amazon

If you choose to use Amazon to finalize and pay for your order, you will provide your credit card number, directly to Amazon. Amazon's privacy policy will apply to the information you provide on Amazon's Web site

Yahoo! Merchant Solutions

This site is hosted by Yahoo! Merchant Solutions. Yahoo! hosts the store pages, ordering system, and collects your billing information directly from you for the purpose of processing that information on our behalf. If you accessed thebookstores.net through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience to allows us better understand who visits the site. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Yahoo! Merchant Solutions uses cookies and log files to track visitors to our site. The statistics collected provide us information about Web site usage.

Third Party E-Commerce Solutions Provider

Our shopping cart is hosted by our e-commerce solutions provider. They host our ordering system, and collect your billing information directly from you for the purpose of processing your order. This company does not use this information for any other purpose.

 

Tracking Technologies

We use Google AdSense to serve ads on this site. When you view or click on an ad a cookie will be set to help better provide advertisements that may be of interest to you on this and other Web sites. You may opt-out of the use of this cookie by visiting Google.s Advertising and Privacy page: http://www.google.com/privacy_ads.html

We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here: http://preferences.truste.com. Please note this does not opt you out of being served advertising. You will continue to receive generic ads

 

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can contact us at support@thebookstores.net

We provide two means for you to make a purchase on our site. You can either use our order form or a third party checkout option. If you use our shopping cart, the transmission of sensitive information collected on our order form is encrypted using secure socket layer technology (SSL). If you choose to use a third party checkout option to pay for your order, its privacy statement and security practices will apply to your information. We encourage you to read that privacy statement before providing your information.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at support@thebookstores.net. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

Other Information

Our Web site includes third party hosted widgets, which are interactive mini-programs that run on our site to provide single-purpose services (e.g. sharing of articles, videos, etc.). Personal information, like your email address, may be collected and cookies may be set so the widget can work properly. The information through the widget is subject to the widget provider.s privacy policy

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at support@thebookstores.net. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so.

Correcting and Updating Your Personal Information

To review and update your personal information to ensure it is accurate, contact us atsupport@thebookstores.net.

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

 

Feedback

You can contact us about this privacy statement by writing or email us at the address below:

TheBookStores.net VIAMEN Ltd

10 Warple Mews Warple Way

London, W3 0RF 

United Kingdom

Email: support@thebookstores.net

Phone: 02035190705



   TRUSTe Certified Privacy Seal
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